Question 1

Do you hold my money?

Accepted Answer

Never. Your funds stay at your broker, in an account in your name. You grant our bot a token that can read balances and place trades — it cannot withdraw, and you can revoke it at your broker in seconds. If daskapital vanished tomorrow, your money would be exactly where it is now.

Question 2

What happens if daskapital goes offline?

Accepted Answer

Every trade's stop-loss lives at your broker, not on our servers — it protects you even if we're unreachable. If our systems detect a connection problem, the bot stops opening new trades and manages existing ones to a safe close. Positions are never left unattended.

Question 3

Can I lose money?

Accepted Answer

Yes. Every trade risks the amount you set on the risk dial, and losing streaks happen. The stop-losses and drawdown breakers bound each loss — they cannot prevent losses. Anyone who tells you otherwise is selling something.

Question 4

What's the difference between demo and live?

Accepted Answer

A demo account trades practice funds under real market conditions — same prices, same bot, zero risk. The trial runs on demo only, enforced. Going live is a separate, deliberate step with typed confirmation, and live results are labeled distinctly everywhere.

Question 5

How do I cancel?

Accepted Answer

One click per bot, from Billing, effective at the end of the paid month. No calls, no retention flows, no guilt. A bot with open positions closes them safely first — we never abandon a position, even on cancellation.

Question 6

What does the bot actually trade?

Accepted Answer

Any pair your connected broker account offers, detected automatically. We judge the bot — and ask you to judge it — on published outcomes: equity, win rate, drawdown, and a full audit of every trade with its exit reason.

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